Shipping policy

Shipping Policy

Most coffee orders are roasted and fulfilled after you order, so please allow a little processing time before your package ships. Apparel, mugs, and other made-to-order items may have different processing times and can ship separately from coffee.

We offer free standard shipping on coffee orders within the U.S. Shipping charges for apparel, mugs, and other merchandise are calculated at checkout unless otherwise noted.

Because some items are fulfilled by different production partners, your order may arrive in more than one package. You’ll receive tracking information as each shipment goes out.

Once a package has been accepted by the carrier, delivery timing is outside of our direct control. If your tracking shows an unusual delay, missing delivery, or damage in transit, contact us and we’ll help however we can.

Please double-check your shipping address before placing your order. If you notice an error, contact us as soon as possible. We’ll do our best to help before fulfillment begins, but we can’t guarantee changes once an order is in production or has shipped.

Available shipping methods and costs for non-coffee items will be shown at checkout.